How Can We Help You?

Having trouble getting your deployments to work right? CCX is managed and supported by Severalnines database experts, and they are here to help!. Please fill-out the form below, and we will get back to you within one business day*.

CCX Support By Severalnines Database Experts

Severalnines’ Support staff monitor and manage the service, and will react to database failures, updates and security patches to meet the Service Commitment

Standard Support Plan Premium Support Plan
  • Access to ticketing system
  • Email support
  • Business hours support
  • Response time : 1 business day
  • Cost : Included in the monthly cost
  • Access to ticketing system
  • Email support
  • Phone support
  • 24 x 7 support
  • Response time : 1 hours
  • Cost : 20% of infrastructure spend, with minimum of $2000/month

Please visit the CCX SLA page for further details.


CCX DBaaS for Fully Managed, Highly Available, Open Source Clustered Databases

With CCX everything is taken care of; CCX DBaaS enables users to deploy and access managed, secured, MySQL, MariaDB and PostgreSQL database clusters and supports preconfigured, highly available deployments for MySQL & MariaDB using the powerful multi-master technology of Galera Cluster.